Hello. This is Addie Ryburn.
Welcome to my resume website so you (hopefully a potential employer) can see what work I've done in the past and what makes me a good fit for your company!
Download a copy of my resume here!
Welcome to my resume website so you (hopefully a potential employer) can see what work I've done in the past and what makes me a good fit for your company!
Download a copy of my resume here!Here is a list of my key strengths and skills.
Experienced in enterprise-level hardware deployment and end-user support with proficiency in SCCM, Windows Enterprise, and ServiceNow. Provides reliable Tier 1 desk-side support while managing high-volume rollouts of over 1,000 workstations to ensure seamless company operations.
Bridges the gap between complex technology and non-technical users through clear communication and effective translation of technical concepts. Strong foundation in conflict resolution and de-escalation to maintain high levels of customer satisfaction in high-pressure environments.
Achieved significant cost savings for the State of Oklahoma by completing large-scale technology deployments 75% ahead of schedule. Executed critical system migrations at OU Health to ensure seamless software and hardware integration within healthcare settings.
Proficient in developing and deploying AI models while prioritizing responsible usage and privacy, while using general AI agents such as Claude, OpenAI, and Microsoft Copilot.
Here is a selection of my recent projects and experiences.
IT Warehouse Worker/Machine Deployment
End User Technician (During Epic Switchover)
Help Desk Technician
Customer Service Representative and Delivery Driver
Help Desk Technician
Click the button below to send out a pre-filled email or email ryburnaddison@gmail.com directly.